Welcome to KRZNA (hereinafter referred to as "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website, krzna.com (the "Site"), and the services we offer. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

1. Use of the Site

You agree to use the Site in compliance with all applicable laws and regulations. You must not use the Site for any unlawful or fraudulent purpose or to solicit or engage in any activity that is illegal or violates the rights of others.

2. Account Registration

To access certain features of the Site, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Orders and Payment

By placing an order on the Site, you agree to pay the specified price for the products you select, including any applicable taxes and shipping fees. We reserve the right to cancel or refuse any order at our sole discretion. In the event of a cancellation, we will notify you and provide a refund for the amount paid.

4. Shipping and Delivery

We will make reasonable efforts to ensure that your orders are delivered within the estimated delivery times. However, we are not responsible for delays caused by external factors such as shipping carriers or customs clearance. Delivery times are estimates and not guaranteed.

5. Returns and Refunds

We offer a return and refund policy as specified on our Site. To be eligible for a return, the item must be unused and in the same condition that you received it. We reserve the right to deny any return or refund request that does not comply with our policy.

6. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of KRZNA or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written permission.

7. User Content

You may be able to submit reviews, comments, or other content to the Site. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and display such content. You represent and warrant that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights or applicable laws.

8. Limitation of Liability

To the fullest extent permitted by law, KRZNA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or the services we provide. Our total liability to you for any claims arising from your use of the Site or these Terms shall not exceed the amount paid by you for the products or services in question.

9. Indemnification

You agree to indemnify and hold KRZNA, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of the Site or your violation of these Terms.

10. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the Site shall be resolved exclusively by the courts located in Bangalore, India.

12. Contact Us

If you have any questions about these Terms, please contact us at legal@krzna.com or call us at 080 42072801.

By using our Site, you agree to these Terms of Service. Thank you for choosing KRZNA.