Customer Support

Customer Support (Krzna) Customer Support: customercare@krzna.com Support hours: Mon–Sat, 10:00 AM – 6:00 PM IST Order-related help For cancellations, returns/exchanges, or warranty claims for an order placed in the app: • Open the Krzna app → Menu → Order History → select your order → choose an action (Cancel / Return / Claim Warranty) Or email: customercare@krzna.com (please include your Order ID or invoice) Warranty for products purchased from Amazon or other marketplaces To register a product and raise a warranty claim: • Open the Krzna app → Menu → Warranty Registration → Register your product → wait for validation → Raise Claim Or email: customercare@krzna.com (please include your Order ID or invoice) Bulk purchases • sales@krzna.com Other contacts • Legal: legal@krzna.com • Privacy & Security: privacy@krzna.com