Privacy Policy
Last updated: 18 December 2025
Privacy Policy
Your privacy and security are a top priority at Krzna.
1) What we collect
We collect only the information needed to run your account and fulfil your orders, such as:
• Name, email address, phone number
• Delivery address and order details
• Basic device and app usage data (to improve performance and fix bugs)
We do not collect unnecessary personal data.
2) How we use your data
We use your information to:
• Create and manage your Krzna account
• Process payments and deliver your orders
• Provide customer support and resolve issues
• Improve app performance, reliability, and features
We do not sell your personal data.
3) How we protect your data
We use industry-standard security practices to protect your data, including:
• Encrypted connections between the app/website and our servers
• Secure storage of sensitive information
• Restricted access to customer data on a need-to-know basis
No system is 100% risk-free, but we continuously work to keep your data safe.
4) Data sharing
We may share limited information with trusted service providers (for example, payment processing or delivery partners) only so they can perform services on our behalf. They are not allowed to use your information for their own marketing.
5) Your controls
You can view and update your account details in the app. You can also contact us to request access, correction, or deletion of your data where applicable by law.
Privacy contact: privacy@krzna.com
